Media Component Software Upgrade Failure Alarm

The alarm is applicable only to the Media Transcoding Cluster feature (Mediant 9000 and Mediant VE) and the Elastic Media Cluster feature (Mediant CE).

acMtceSwUpgradeFailureAlarm

Alarm

acMtceSwUpgradeFailureAlarm

OID

1.3.6.1.4.1.5003.9.10.1.21.2.0.117

Description

The alarm is sent upon a software upgrade (.cmp) or Auxiliary file load failure in the Media Media Component.

Default Severity

Major

Alarm Source

Board#1/clusterManager#0/MTCE#xxx

Event Type

processingErrorAlarm

Probable Cause

other

Severity

Condition

Alarm Text

Corrective Action

Major

Software upgrade (.cmp) or Auxiliary file load failure in Media Component

"Reset of the MTCE is required"

Reset the Media Component and perform the upgrade process again.

If the upgrade fails again, contact your AudioCodes support representative.

Cleared

Upon restart of Media Component

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